Privacy Policy
This Privacy Policy explains how PT KREASI INOVATIF BANGSA ("Enveir", "we", "us") handles personal information when you visit our website, contact us, or use our services. Effective 17 September 2026.
1. Controller and contact
The controller is PT KREASI INOVATIF BANGSA. Contact us about privacy at Hi@enveir.com, +62818 532 235. PT KREASI INOVATIF BANGSA, JL Baruna I No 65A, Sampit, Kalimantan Tengah, Kotawaringin Timur, 74312.
2. Information we collect
We may receive information you provide in an inquiry, project brief, or form, such as your name, work contact details, organisation, message, and project requirements. Our website and services may also create technical records such as browser and device information, approximate location, IP address, timestamps, pages viewed, and logs needed to operate, secure, and troubleshoot the site. If you sign in to a service, we process account information and necessary authentication cookies.
3. How we use information and legal bases
We use information to respond to inquiries, communicate about prospective or agreed work, provide and improve services, maintain security, prevent misuse, and meet legal obligations. Depending on the context, our legal basis may be taking steps at your request or performing a contract, our legitimate interests in operating and securing our business, your consent where required, or compliance with a legal obligation. You may withdraw consent where processing relies on consent; withdrawal does not affect earlier lawful processing.
4. Analytics, error monitoring, and external contacts
Our client-side application uses Sentry for performance and error monitoring and may use session replay to help diagnose failures and improve reliability. These tools can process technical and interaction data as configured for the service. We use Zoho forms for some inquiry submissions and may communicate through WhatsApp when you choose that channel. Those providers process information under their own terms and privacy notices; please avoid sending sensitive information through an external contact channel.
5. Providers and disclosure
We may disclose information to hosting, infrastructure, communications, form, monitoring, analytics, professional, and other service providers that process it for us; to people you ask us to involve; or when necessary to comply with law, protect rights and safety, investigate abuse, or support a business transfer. Disclosure is limited to the relevant purpose and applicable legal requirements.
6. International processing
We and our providers may process information in countries outside your country of residence. Where required, we use an applicable legal transfer mechanism or other safeguards, such as contractual protections, and take reasonable steps to protect the information consistently with this policy.
7. Retention
We retain information only for as long as reasonably necessary for the purpose collected, an ongoing relationship, security and dispute handling, or applicable legal, accounting, and reporting duties. Retention varies by the type and context of information. When no longer needed, we delete it, anonymise it, or securely dispose of it where practicable.
8. Security and limitations
We use reasonable administrative, technical, and organisational measures appropriate to the information and risk. No website, transmission, or storage system can be guaranteed completely secure. You should use care when sharing information online and contact us promptly if you suspect unauthorised access.
9. Your choices and rights
You may ask us to access or correct personal information, request deletion where applicable, ask about processing, or withdraw consent where consent is the basis. Depending on applicable law, you may have additional rights or limits on those rights. We may need to verify your identity and may retain information where required or permitted by law. You may complain to the competent data-protection authority in your jurisdiction. Contact us first so we can try to resolve the concern.
10. Children
Our website is not directed to children who cannot lawfully use it without parental involvement. We do not knowingly request personal information from such children. Contact us if you believe a child has provided information.
11. Updates
We may update this policy to reflect changes in our practices, services, or legal requirements. We will post the revised version with its effective date. Your continued use after an update means the updated policy applies to future processing.